Archive for June, 2011

eresource, the most powerful ERP solution

June 23, 2011 2 comments

eresource, the most powerful ERP solution

On the eve of 2028th week of my life, a few thoughts, few observations and few points of view (all my own work).

Like if someone asks me what subject that I would like to talk most, without a second thought I can say, it is about eresource.

Like, if I talk much about eresource then there are numerous reasons for it and the prime reason is eresource ERP is one of the most powerful ERP solutions today.

Like what is my advise to my readers are, you will be making a fool of yourself if you believe in everything that an ERP vendor says, including me. Before you make any final decision, a thorough evaluation should be done and opinion of customers to be sought.

Like what makes eresource ERP a success story is, we as the vendors and our customers are talking in the line. That’s eresource is an awesome and a marvelous ERP system.

Here are some observations about eresource ERP:

Like its flexibility to adapt to any business dynamics is commendable. For example, if a customer of eresource ERP plans a new manufacturing process with new product, they can define their new product process within their existing eresource ERP system. Further, under each processes they can define production process characteristics, acceptable specification, the turnaround time to manufacture a batch or job order. They can also map the product process to different equipments; define capacity of the batch etc.

Like what I have observed above for the production department, the Quality Control (QC) Department can also define their own dynamics. Over and above QC can create Quality testing type with Quality Test name and within each test name certification of analysis, test characteristics could be defined. And for each test characteristics it is possible to define the acceptable tolerance and much more.

Like the above method could be applied to all modules or functions in eresource ERP and every single module in eresource is configurable.

Some points:

Like eresource ERP is Mobile enabled. This is a new feature that we recently integrated and I personally liked this feature. I think this is an awesome feature for any managers. Let me highlight with a good example, like, I am the manager and there are some document that requires my immediate approval but I am travelling. eresource ERP mobile facility sends an Auto email to the authorized approver and from the email I can access my dashboard and complete the approval formalities. A superb technological advantage which anyone will love to have, I am sure.

Like eresource is a Futuristic Solution. Being a web based ERP, eresource enables its customers to connect all their departments, branches, companies, customers, suppliers and any other stakeholder under a centralize system. With eresource, customers have the flexibility to work anytime and from any where. Web based means it works on Internet browser. Dos is dead, windows is dying and Internet is the future. Eventually makes eresource a futuristic ERP solution.

 Like eresource is scalable. As this is one word you may be hearing from many quarters and have no idea what is it, let me explain you with a simple example. Today you are company tomorrow you become an organization and then a group. You may want to increase your branch or your users on the system, eresource gives you the flexibility to scale the ERP all whichever way that you wish.

 Like eresource is Specific. I personally believe that there is nothing like generic ERP. ERP should be designed specific to Industries keeping its functioning in mind. eresource ERP is designed specifically for the every industry in specific method. All eresource customers are using ERP, which is specifically designed for their industry and work with the best industry practiced solution.

The final point of view:

We all know that employees are the backbone for an organization. When employees consider themselves as part of that organization rather than workers, it brings a different atmosphere in the work place. If eresource has became one of the leading ERP brands in India today it is just because of its team members. They are not ‘working’ for eresource but they are eresource men.

Categories: Sudheer's Blog

Brand conscious generation..

June 22, 2011 4 comments

Brand conscious generation

One of my colleagues is quitting his job from eresource. People quitting their jobs in IT firms in search of more green pastures are a normal practice. But being together for five years and worked on many projects in coordination, we were knitted more closely and the vacuum that will be brought by his departure will be felt for some time to come. That feeling made me to ask him where he is joining next.

“I am going to join in some bigger ERP brand,” he said.

“You are already working in one of the most reputed ERP brands in India, eresource, where your scope is wide and I doubt whether you will get same kind of exposure in your new company,” I tried to make my concern.

“Yes, I can understand that and I was reluctant to accept this offer initially. However the offer looked little attractive with some international exposure in new industrial segments, I have tempted to accept it,” he said.

I wished him all the best for a better future.

Like I said earlier, he was my colleague for five years. Though he has not deployed many projects as of his own during this period, he carries a good knowledge of working methodologies of an enterprise solution.

I can still remember his initial days in eresource. His first assignment was Fairfield Engineering project. From the ERP implementation perspective, it is the one of the most complex ERP projects that has been carried out in the history of eresource.

FairField Engineering is owned by Masrani Brothers. It was Mr. Ravi Masrani, son of Mr. Jagdish Masrani, who initiated the implementation of an ERP system in Fairfield. He was a young graduate from a UK University. When I first spoke to Mr. Ravi, he stated that he has evaluated SAP, Ramco and eresource among other vendors. Being a brand conscious, Mr. Ravi was consistently referring about leading ERP brands. Our continued and convincing deliberations with Mr. Ravi made him understand the technological advantage of eresource and he has finally made the decision go with eresource ERP. A right decision, indeed, I will say.

During the course of our conversation Mr. Ravi once mentioned that there were no recruitments in FairField for last 20 years. Though we couldn’t believe his comment at first, it was true. The last person recruited in Fairfield was about 20 years ago, eventually making all staff of Fairfield the most seniors and indispensible in their own area of work. Senior staffs were from the old school of thoughts and were rigid in adapting new technology or migrating from legacy system. It was difficult to break the ice but our team, including the colleague who left now, did a great job and finally made eresource ERP live in Fairfield.

After Fairfield the last  project he carried out was IIEC. The company is owned by Mr. Nadeem Ahmed. I did the pre-sales to IIE and during the process I was introduced to Nadeem. As we moved closely, I have realized that Mr. Nadeem is also very brand conscious man. He drives Mercedes Benz S Class, writes with Mont Blanc, wears Rolex watch. When first met him, Mr. Nadeem was on the verge of finalization with SAP, probably because of his brand affection. But after a quick demo of eresource he realized that it beats all ERPs by all parameters and decided to go with eresource. The project implementation of IIE took close to one year to go live. I am glad that Nadeem felt eresource is a best bet among other ERP products.

We must admit that it makes us more proud when people who are true brand conscious, opting for eresource, a brand that has made its own stamp in its own way in ERP space. Come to think of it, brands are made through its relentless performance and in that case eresource is a brand that stands at first, if not second.

My personal preferences towards brands are limited. If you ask me to name a brand that I can’t do with is my toilet soap, Lifebuoy. No other soaps give me the hygiene feeling that Lifebuoys gives. Comes in a simple paper packing with smooth smelling, it is the one item that I carry with me on my trips. I don’t carry arrays of cosmetic items with me, not even a shampoo. For that matter I never use shampoo except when stays in a five-star hotel. Believing in getting my full money’s worth, I take the shampoo out of all those little plastic bottles and use it, plus aftershave, plus everything that I could put my hand on.

What I like about Lifebuoy is its smell. Smell of honest and hard-working people. When I was very young, I have seen people working on paddy fields on scorching sun. At the end of day, they will take their bath in open pool next to the paddy field, covering with form of Lifebuoy soap all over their black body. After bath, when they pass close to us, the children playing near the field, I could feel the fresh smell of Lifebuoy soap emitting from their bodies. Smell of honest and hard-working people.

Categories: Sudheer's Blog

ERP on the CLOUD is powered by angel!

June 15, 2011 1 comment

ERP on the CLOUD is powered by angel!

Why I like Sunday morning is I can sleep as much as I want. No need to get up in the early hours of the day and indulge in usual morning chorus. There are no deadlines to meet, no meeting to be conducted, no project to be implemented. I can pull the blanket over my head and spent more time in the bed while the rays of morning Sun forces its entry over the little gap of my bedroom window.

But last Sunday was different. I had to attend a family invitation for lunch in Bandra. It takes minimum one hour plus the traffic block to reach the destination from my place. As usual we started late and reached there much later than expected.

Our hostess, who is a distance relative of my wife, was there at the doorstep to receive us. It was a well-designed, beautifully-decorated, systematically-furnished house.  We are first greeted with some drinks, Vodka for me orange juice for rest of my family.

We sat down and got into conversation. Though she is a distance relative of my wife, it is my first encounter with her. So there needs a little bit of self introductions from both sides to understand each other.

She practices Theta Healing. It is a technique that focuses on thought and prayer. Theta Healing teaches how to put to use our natural intuition, relying upon unconditional love of ‘Creator of All That’ is to do the actual work. It can also be termed as a spiritual healing technique which is done by reprogramming the subconscious mind. We talked extensively about Theta Healing and I must admit it was very informative.

As our conversation progressed she asked me what I was doing.

“I am in to ERP software solution,” I said with a smile on my face assuming that she may not know what I am talking about.

“Oh, I see,” she said and continued “I just read a report about cloud computing.”

It made me think that she also a follower of the latest happenings in the technology world. “This is good sign that you follow what is happening in the information technology”, I said.

“World and technology is gradually going to get transformed in cloud”, she said and continued the whole subject of cloud computing in her own version. She continued to talk like someone who could foresee the future developments in technology front. “I knew this would happen one day. All these technology would be powered by angels in the cloud”. She also made a description on cloud computing which was thought-provoking She said “Cloud is where Creator would connect everything to the angels”.

For a moment I have been transported into another world. My imaginations went wild. I have started dreaming the computers that are being guarded by angels floating in the air playing a hide and seek game with clouds in the sky.

On coming back to my conscious mind, I tried to convince her, “No, No. Cloud is not about angels and creator, Cloud computing is a new phenomenon. Cloud computing lets you use your files and application over the internet.”

“Hmmm … sounds interesting” she said and asked, “tell me how does it work in your ERP product?”

I said, “eresource is a web based ERP solution. Web based means, it also work on Internet. The ERP is hosted on a remote server. There is absolutely nothing on a local computer. It minimizes the need for storage capacity and also allows information to be accessed from any computer with an Internet connection and browser.”

“That is great, but I am a bit confused,” she said. “Are you trying to say we don’t I need a computer to run the eresource Cloud ERP?,” she enquired

“There’s a good chance you’ve already used some form of cloud computing. If you have an e-mail account with a Web-based e-mail service like Hotmail, Yahoo! Mail or Gmail, then you’ve had some experience with cloud computing. Instead of running an e-mail program on your computer, you log in to an Internet e-mail account remotely. The software and storage for your account doesn’t exist on your computer — it’s on the service’s computer cloud. Given that, you still need a computer to connect to the Internet and access your emails, right? That is exactly how the ERP on Cloud works.

“Ok”,she said and asked, “who does the maintenance of eresource ERP on the cloud”.

“Maintenance of the server and software is the responsibility of the hosting service provider.” I said.

“It sounds great and looks there is no need of having a full day System Administrator or there is no need of IT department as well,” she said.

“Absolutely right,” I said..

“Is this Cloud ERP stuff is cheaper, better and faster?”, she enquired

“Yes, of course,” I said, “Cloud ERP is much cheaper, much faster and better.”

“Surely, the technology you deployed has a great backing. Though it may look new for your industry, we started working from the cloud powered by the angels since the beginning,” she explained..

Without imparting much more information, I said, “yes we both work on same technology but for different reasons,” and headed to the lunch table.

Categories: Sudheer's Blog

Oh.. This is what an ERP?

June 10, 2011 7 comments

Oh! This is what an ERP?

Though majority of the business people know what an ERP is, there are also some people who do not have an idea what an ERP means or how it works. One of them is my friend’s friend, who most of the time travels than he works.

I met him recently in one of the restaurants in Mumbai. In fact, it took more time for me to recognize him than he took to recognize me. He invited me to join for a snack session, which I could not resist.
“What are doing now?” he asked me after settling down in a corner.

“Working with one ERP Solution company here,” I said and sat on the chair opposite him.

ERP solution? With which mixture this solution used for?” he asked, and ordered a pizza for him and a sandwich for me.

“It is not the solution what you are referring,” I said and explained, “It is a computer software solution for business purpose”.

“I see,” he said and continued, “nowadays everyone does computer business. I never thought you are also doing the same thing. Which computer you sell?, I am planning to buy 25 computers for our company” he said.

“We are not selling any computer, we provide the ERP software to businesses,” I said,

“What this ERP? Is it your company name?” he enquired, after finishing the pizza and searching in the menu for his next order.

“No, no. Our company name is eresource Infotech, and we provide ERP solution to business enterprises and ERP means Enterprise Resource Planning,” I explained.

“What is the use of it?” he asked, after ordering cheese sandwich for him and nothing for me as I am yet to finish my first sandwich.

“An ERP solution will help streamline the functionality and technicality of a software solution in an organization,” I tried to be too formal in my explanation, though he has not been convinced fully.

“Can you be more specific, so that I can understand it and also can be used for me,” he said with showing little enthusiasm,

“Sure,” I said and went further with additional details, “ERP’s main goal is to integrate data and processes from all areas of an organization and unify it for easy access and work flow. ERP is usually accomplishing integration by creating one single database that employs multiple software modules providing different areas of an organization with various business functions.”

“This seems to be interesting,” he said with interest and insisted, “Explain more.”

ERP systems can cover a wide range of functions and integrate them into one unified database. For example, functions such as Human Resources, Supply Chain Management, Customer Relations Management, Financials, Manufacturing functions and Warehouse Management functions were all once stand alone software applications, usually housed with their own database and network, today, they can all fit under one umbrella,” I stopped and looked at him.

“What type of businesses is best suited for ERP implementation,” he asked and finished his cheese sandwich.

“It suits any business,’ I said, “Manufacturing, Pharmaceutical, Chemical, Fleet Management, Modular Kitchen, Construction, Infrastructure these are some of the areas were we provide our specialized services now.”

“Seems interesting, tell me one more thing, how the staff will handle the new system? Do you train them for that?” he asked and ordered a coffee for him and tea for me.

“Of course. After the implementation of the ERP system a live training session will be provided to the staff who handles it,” I said.

“Can I expect anything more from your ERP system?” He asked.

“Yes, What is more exciting about eresource ERP is, it not only addresses all your day to day business challenges, you will also get a healthy return on your investment quickly and faster than you probably thought,” I said.

“That’s great. I think we must implement it soon,” he said and finished his coffee.

“Tell me sir, when should we come to your place to show the live demonstration?” I asked.

“Very soon, first let me start my business,” he said and got up.

I too got up and walked away. My fully filled tea up was still staring at me.

Categories: Sudheer's Blog

If I was a customer…

June 4, 2011 2 comments

If I was a customer…

Not long time back, I was asked by a customer (Mr. Sandeep, Managing Director of P M Engineering), “Sudheer, if given a chance, what would you like to be”. Well, honestly at any given time I would still prefer to be a Computer geek.

But, then, I said, I would want to be “on the other side of the table” …be a customer and feel good about negotiating and making demands.

Implementation Sign-off by Vivek Jingade

However, let me also own up that over a period of time I have become more of a sales man.  I yet enjoy selling because selling also involves technical skills then just a shear marketing skill. Customers today have become far smarter than they had ever been in the history.  Even if they may not have enough budget, yet they would still evaluate all ERP’s including SAP, ORACLE, RAMCO and other brands including ERESOURCE. It just reminds me about a potential prospect that I visited about a week back, the customer had evaluated all leading brands and said that we did liked the features of 2 other ERP’s, but I like your product because of the scalability that it offers. Probably, we demonstrated the scalability of eresource much better than any other ERP vendors.

Eresouce ERP is indeed a scalable ERP and can adapt to any business dynamics without much configuration or customization.  Besides, it is a browser based ERP.

Mostly all customers ask me this question “eresource is a web based or browser based ERP” does that mean that Internet connection is required 24/7 to access your ERP. There is a misconception about Web based application that people have in their mind… Then, I have to tell them that the strength of browser based application lies in its flexibility to work on any environment, be it, LAN, WAN, Internet or Intranet.

It is like this, assuming the ERP server is deployed at the customer’s facility, then, the users of that facility would continue to work on LAN, and any other location outside the location of the customer would then access the ERP through Internet.

Well let me come back of what I would do if I was a customer to the ERP vendor. I would Map my business process with the ERP and understand the dynamics of the ERP so that I would configure all by myself to fit to my business function. If I encounter that there is a GAP which would not hamper me to GO-LIVE on the ERP, I would put my best foot forward to make sure that I GO-LIVE on as-is basis. Well, if the GAP is more than 20% then, I would out-rightly decline the ERP vendor and opt for somebody who is 90% close to my business requirements.

And during the GO-LIVE process, I would instruct the Vendor to configure/customize other elements. Given that approach, I know my implementation of ERP would still happen on time.  Besides, ERP implementation is a persistent, consistent process over 6 months period. If I as a customer had to wait for 6 months for GO-LIVE or initiate the implementation process, then, I would probably be able to ripe the fruit as in the ROI may be after 3 years.

I believe there is nothing like doing it right… Important is doing it.

Categories: Sudheer's Blog

ERP Implementation is all about attitude.

June 3, 2011 7 comments

Before I start this, let me confess that I am getting hooked to blogging. Thanks Bhargav Mistry!, this is a really neat idea and also eventful one. I have now good time in the evening to pen down stray thoughts, general observations and few points of views.

ERP Implementation is all about attitude, I tell you why?

10 on 10 successful and on-time implementation of ERP are because of positive approach and mindset of the users who are implementing the project. Let us all understand ERP implementation is not a Rocket Science and neither a BIG Challenge. ERP implementation is like any other task that you perform in your day-to-day doings. Generally, people have a mind-block even before the implementation process is initiated that ERP implementation is a HUGEEE challenge and frantic task.

Also, I have found that there are discomfort or sometimes fear in the mind of the Users, like, after ERP is implemented they may either lose their job or may become less indispensible. In my opinion discomfort or fear is the thought of the moment and that specific moment the users get those pessimistic possessions in the mind and delays the implementation. Given this situation, in my opinion, the Management and ERP Vendors should guide the USERS and help them know the benefits that they would enjoy after it is implemented. ERP implementation would help you gain operational excellence. Visibility of all strategic information will be available at one central market place therefore you can take your decision faster and many more.. I can go on.. and on.. and on….

Yes, I do agree during implementation there are initial work load, as in, updating the backlog, opening balances of your stocks, opening balances with bill wise break up of your debtors, creditors etc., Even to the extend these tasks can be directly migrated to the ERP system from your existing legacy system. Besides this workload, there is absolutely NO OTHER CHALLENGE.

ERP Implementation Team of TIMBOR HOME PRODUCTS

Implementation of Timbor happened in 34 days, all ERP users stayed back late everyday for 34 days (till go-live). Management motivated all staff, took utmost care of their needs, from break-fast to dinner and incentives were provided.

Looking at the attitude and the energy of TIMBOR erp team, it reminds of the sher that Arun (my friend) had told me one day.. thought I should record it here.. It goes something like this

“khud ko kar buland itnaa..
ke himaalay ki choti pe jaa pahunche..
aur khuda tumse puche…
bol musafir, teri merzi kya hai?

Also, the management must motivate their employees. It is usual that things won’t change without some uneasiness, this is why companies should spend the time and money, training and testing their new systems with their employees, to encourage them to believe that the system will be working for them, to help streamline their processes and re-engineering outdated procedures, so overall the company will remain competitive and prosperous organization

If the mind-block is clear now then, I promise 10 on 10 Implementation can happen on-time, on-target and at the location parameter.

I am thrashing a fact about ERP VENDOR: ERP implementation is a hand-holding task. From the initiation, till the training, implementation and GO-LIVE, the vendors must hand-hold to make sure that the ERP Users are contented and there are no roadblocks.

Only negative attitude can bring an implementation down. ERP Implementation is all about attitude

Categories: Sudheer's Blog

Pharmaceutical ERP implementation at Record breaking time.

June 2, 2011 1 comment

First of all; before I start with this blog, I wish to thank the Employees of Sparsh Bio-Tech Pvt Ltd for making this really happen. Nalini Gadyale (Senior Consultant, eresource), I can never thank you enough for the uncanny support and commitment, without you, this would have never happened !. My special thanks to Devendra Chandel (Product Manager) eresource for his intelligence in architecting the Pharmaceutical ERP.

Sparsh Bio Tech Manufacturing Facility

I had always known that Implementing ERP for Pharmaceutical Company is a great challenge. Challenge not from the manufacturing process perspective, but from the regulatory and compliance perspective. Pharmaceutical Industry demands regulatory of compliance in each document. For example,  the documentation and regulatory requirement for Product manufactured by the company (Ethical/Generic Product) is different from the Third Party manufacturing and Loan Licensing Manufacturing is different from the Generic manufacuturing and Third Party manufacturing. Simply put, the drug rule for different type of manufacturing type is different. Given that, Pharmaceutical ERP should be capable of handling all regulatory, statutory compliances easily and effectively.

I and my collegue Prasanna boarded the train for Jamnagar on 9th April 2011 for the Gap Assessment of ERP project for Sparsh Bio Tech. Sparsh Bio Tech is in the manufacturing of Tablets, Capsules and Powder drugs.

While I was at Borivali Station waiting for the Train to arrive, I called up Devendra and asked him if I could try Guerilla Implementation rather than following the standard Implementation process. Generally, Standard Implementation process takes about 4 to 6 months for the project to go-live. Guerilla Implementation is unconventional way, which means start the Implementation with what you have in store to offer and in the process, clear roadblock or bugs.  Devendra confirmed that we can try this approach as everything that is required for Pharmaceutical company and drug rule is readily available in eresource ERP.

I had made my mind by now that I am going to try this, no matter what.

We arrived at Jamnagar on the 10th noon. I was eager about the Idea of GO-LIVE strategy, thus, did not spend much time in the hotel to freshen-up and straight marched at the customer’s Office.

It appeared that the team of Sparsh was eagerly waiting to receive the consultants (myself and Prassana) so that they could initiate the ERP Gap Assessment.  Gap assessment is the first step towards the implementation of ERP. In the Gap assessment we understand the Gap between the ERP process and the process practiced by the customer. The Customer had their mind-set that the implementation would take about 6 months. I was received by Mr. Sushant Maru, Director of Sparsh and Mr. Jitendra Shah, Chief Financial Officer and Mr. Sunil Bhai, Administrative and IT officer. The core team members were then invited in the Conference to discuss the ERP kick-off meeting.

I demonstrated eresource Pharmaceutical ERP demo to all the staff and Department heads. From the expression of the team members, it appeared that they all liked the features and functions of eresource ERP. Taking the benefit of their expression, I proposed Sushant  to allow me to initiate the Implementation and Go-live process with immediate effect, instead of the Standard Implementation approach (starting with gap assessment, design document creation, design sign off, User acceptance test, training, Implementation and then go-live).

I thank Sushant for the trust that he illustrated on me and allowing me to kick-start the ERP implementation from the DAY 1.

We started the implementation/Go-Live process from the day one. The staff of Sparsh were very co-operative, mainly Mr. Jitendra, Sunil Bhai, Ms. Dhara, Rounak, Mr. Mayekar, Deepak, Dilip and others.

I would be lying to you if I tell you that the implementation/ Go-Live process was smooth. There were indeed lot of obstacles, barrier, Bugs and other issues. But it was only because of Nalini and her team I was able to clear all those obstacles and roadblock and proceed with Implementation.

Team of Sparsh worked non-stop, including on holidays ,stayed late in the evening, worked extra hours to capture the back log entries. Finally, on the tenth day, we were LIVE on eresource ERP.

I think, this was just a beginning of new revolution in the ERP space.

Categories: Sudheer's Blog