Meeting the mid-sized co-passenger
My work demands a lot of traveling. If I calculate the hours I spend in flights and cars it will be much more the hours I spend in office or at home with my family. It is not that I am fond of travelling, but I have no option.
Like everything in life there is also other side to it. Though you cannot enjoy your family life as much you want due to your hectic travel schedule, the people you meet during your travel time brings unforgettable experience which cannot be achieved by sitting at our office or at your home.
Though I meet lot of interesting people as co-passengers, this particular person, who was sitting next to me during my recent trip to Saudi Arabia, was exceptionally interesting.
He was young like me and was in his forties. I am yet to figure out whether a charming person in his forties to be referred as young or mid-aged. Anyway, as I also fall in that category let me address him as a young man.
He runs his own business, a manufacturing unit in Mumbai. Not so big not so small. In technical norms we call it as mid-sized business. I am happy that thought I can’t refer him as mid-aged at least I have the privilege to refer his business at mid-sized.
I introduced myself as a person dealing with ERP technology. As soon as he heard the word ERP he has become more curious. He started talking to me like a close friend who has been long-lost.
He has been well-fed about ERP technology. I could make out from the way he was presenting his case. Their company has been approached by almost all the big names in the ERP space and his company is in the final stage of finalizing one of them.
“So at last you have decided to implement an ERP system, that is good sign,” I said.
“No. That’s not right. We have held a series of managerial meetings for the last couple of months after the evaluation of almost all these ERP systems and have decided which ERP system must not be implemented,” he said.
“Oh, I see,” I said. “Can you elaborate?” I asked him.
“We have thought of implementing SAP. As you know, SAP is the indisputable leader in field. We have evaluated that SAP almost does every functions of a company and each version adds better help and functionality. But there is a problem with SAP. First of all it is very expensive affair. Also there is a belief that SAP delights in frustrating its users and wasting their time. The learning curve is probably this product’s other drawback,” he said.
“That’s really a problem. So what was your next option?” I asked.
“Of course Oracle,” he said. “But there are also hurdles. These kind of big brands are not handled by small ERP vendors. In reality, the mid-sized ERP vendors can better respond to their customers’ requirements than larger vendors. If required you can talk directly to the CEO of the companies to get your problem solved, which won’t be possible with these big brands. So we are little hesitant,” he said.
“I see, it seems that your management is having a difficult time in finalizing it,” I said.
“Yes, that’s true,” he said. “You see, there is MS Navision, Our last meeting discussed MS Navision in details. It has been one of the best products available in the ERP market today. Why we are not so enthusiastic about the deal is, there is a common belief that the system appears very rigid with lot of data elements thus not making it User Friendly. Besides, it is expensive. Our management is looking for a system which will be affordable, sophisticated, and flexible and more importantly user friendly,” he said.
“I appreciate your stand,” I said and enquired “at last which system you have decided to implement?”
“Actually those meeting that were held till last week discussing which ERP systems are not to be implemented. We will have a series of meetings in the coming weeks to discuss which ERP system to be implemented.” he said.
ASET – A new initiative from eresource.
Eresource wants to revolutionize the world of IT, while supporting the social cause of the society.
I am very excited to introduce a new initiative from eresource that will help young aspirant graduates marvel in the Information technology.
Eresource has introduced ASET (Advanced Software Engineering & Technology) program. ASET is managed by eresource Academy the software training wing of eresource Infotech Pvt. Ltd. This program is dedicated to beginners in the industry who are just out of the colleges and looking for a job with proper training environment. ASET is our latest way of adding to our eresource community and we are excited to be launching it in July 2012. This Eighteen months intensive ASET programme follows a unique “work while you study” methodology that offers you the chance to learn theory, and apply it while you work.
Once you become an ASET Associate, you will be placed under training in eresource Academy, the software training wing of eresource, India’s leading Web-based ERP developers. ASET, the training program designed by eresource Academy has been an innovative method of making young and aspirant Computer Graduates to marvel in the IT field.
Student selection will be filtered through entrance exam, followed by online test and Group discussion. ASET is eighteen month course. Students will be offered a stipend of Rs. 8000 per month after the first semester, Rs. 10,000 after the second semester and Rs. 12,500 after the third semester. Successful students will be placed as Software Trainees in eresource Infotech with a starting salary of Rs. 240,000 annual package after six month of successful completion of the third semester of the training course.
As an ASET intern, students will be working alongside some of the brightest minds in the industry and learning from accomplished faculty from academia. For more information on ASET, please visit http://academy.eresourceerp.com/
I want to wish all the best to all students in the selection process.
Sudheer Nair
Founder & CEO
Business is not a path of roses – It is the journey that matters, not the destination.
Business is not a path of roses
It is the journey is that matters, not the destination, a precious lesson I have learned from my own experience.
To be honest, the past month was eventful, projects going live in record breaking time, launch of ERP on the cloud and more importantly increase in the sales figure. Come to think of it, this trend is going on since last eight to ten months. Last quarter of the financial year had picked up especially well with about 20% of growth. In my opinion, growth is inevitable if you are consistent and persist for longer. I had been telling this ever since the inception of eresource, it is the journey that matters, not the destination.
As you will agree that in any extend the technology grow, the awareness about the advantages and technical benefits have not been understood the way it should have been. I think the blame for this must go to the software firms. I firmly believe that the process of creating awareness of your products’ functioning and usage to your aspirant customers is important than just selling it to them.
Why I say this is, as it so often happens, customers assume ERP implementation will eliminate redundancy 100%. I wish that was true. Unfortunately it is not. Then comes the next question, why should ERP be implemented? I will say, to gain operational excellence in your business. It is simple as that. When you learn to gain operational excellence as a successful company in today’s extremely competitive business world, you have won the half battle. Invariably this will automatically lead to growth. That is a continuity process.
When implemented, ERP automates business process that gives visibility of information, allows you to take decision faster and eliminates duplication of work. ERP gives three important capabilities to your information system: consistency and reliability of data across the organization; streamlined transaction processing and provides operations level reporting. These capabilities, basic and important as they are, ensure that companies are ready for specific solutions that enhance performance. It is the journey that matters.
Once implemented initially you may feel working with ERP a little tough as you, tell then. have been working or non-working on an integrated system. The positive side result of an ERP system is that the growth from it is permanent. It’s consistent and persistent over the extended period of time. ERP is a boost dosage for growth but a dosage after all needs to be administered with finesse and professionalism.
As player or a team which possess an killing instinct to win the matches or games he or they plays, a businessman or a company must have the will power to face the challenges to thrive for growth. I feel I grow every day, physically as well as professionally. I will be a dead person when the growth stops growing. That’s my philosophy. Every businessman must think in that angle. That’s where the success lies.
When you start the journey, do not worry about the destination. It is your duty to start your journey and contribute whatever you can to make the journey success as well as face the consequence with courage. As a company if you feel you are unable to take decision, not been able to dispatch goods on time, there are financial crunches at the end of each month, you must ponder and find out the reason for the situation and solution to overcome that. No business can diminish if it has been managed well. What you must think of is to gain operational excellence. And for that you must have a systematic business system that is none other than an ERP. Implement it as early as you can and see the difference that can bring in your business.
Like someone aid, life is not a bed or roses. I will add to it, even if someone’s life has been a bed of roses, surely business is not a path of roses. Walk the walk if you can only tolerate the pain. Surely there will be light at end of the tunnel.
Have a great time.
Customer Help Desk Portal Announcement
Dear all Stakeholders,
Customer service and Support had always been and will always be the top business priority for eresource. It has been our constant efforts to deliver and render services on time, on target and at the location parameter. The eresource team has been working consistently to improve our customer service and we are glad that despite the exponential growth of eresource since last few years, the support has only improved better and better by each passing year.
Till now the support request were logged either on phone or through emails or through distributed help desk software. Given this different mode of support log, although the support were rendered on-time, often the customers had difficulties tracing and monitoring the status of support requests logged and support requests pending. We now have decided to solve this shortcoming by introducing a more reliable support request method.
The launch of our online HELPDESK portal has become a more sophisticated way for support request for our esteemed customers. This online help desk is a centralized system integrated with the project Management Solution (PMS) of eresource. All support requests logged by our customers will now have a unique Ticket number. The ticket number will be traceability code for the support log. All support requests logged by our customers will be automatically updated in the Project Management system of eresource.
Customers will also intimated through a notification on their cell phone regarding the support request as well as after the support request has been attended with their respective ticket number. This cell phone updates will be an additional facility to the normal notification on their email account.
Customers will be provided with separate username and password to log and track support tickets on the ONLINE Help Desk portal http://support.eresourceerp.com. The online help Desk portal will be launched no 1st March 2012. eresoure customer support team will e-mail your respective Login ID and Password shortly.
This helpdesk is one more proof that we treat our customers like King. Yes, for us customer is always the King.
Thank you for all the support rendered to serve you better.
Sudheer Nair
CEO
Eresource Infotech Pvt Ltd
Cloud computing – what you know and want to know
What wonders me sometime is, does people really know about Cloud Computing? Cloud is the one word that is overused and misunderstood in technology front today. In my professional career of 20 years, this is the third instance where I had to encounter with a concept like cloud technology. About 14 years ago, ASP (application service provider) was the conception. Five years ago, SAAS (Software-as-a-service) model evolved out of ASP. Lately, everyone is talking about Cloud computing. In my opinion, some aspects of ASP, SAAS and cloud computing are very similar. Simply put, ASP, SAAS and Cloud are different words but almost do the same thing. Eventually, ASP=SAAS=CLOUD.
ASP model concentrated on providing an organization with the ability to move certain application processing work to a third-party managed server. The model was not necessarily concerned about providing shared services to multiple tenants.
SAAS delivers single integrated solution through the web browser to many customers using a multi-tenant architecture. For the customer, it means no upfront investment, no extra hardware, no maintenance hassles and no need of an IT team to run the system. Customers have to pay only as they use it. However, if required SAAS model can be delivered on the premises on pay-as-used basis. But, in the case of SAAS on premises model, customers have to bear the upfront cost of hardware and maintenance. Payment of usage of the web application of this SAAS model could be made to the vendor as per pay-as-used method.
As the name indicates, in Cloud model computing application, the application will not be within the premise. The cloud computing web application is hosted on remote server, which can be called as a cloud server. Cloud servers are virtual servers that are available on rental and could be managed as per requirement of the customers. The server providers, that you have purchased the server from, installs the Operating System in the server and takes care of required licenses of the server.
eresource and Cloud
eresource was the first ERP system providers in India, that introduced 100% web based ERP system. eresource cloud model was designed keeping SAAS in mind. We have recently launched on the premises SAAS application model, providing customers complete control of the server and application.
As per the study carried out in the ERP market, we have been encouraged to concentrate on SAAS model application. Though the requirement varies on its Cloud and on the premises models, customers are being happy going for ERP models where the investment will be the minimum. What is more interesting is the fact that there are lots of mid-sized companies that are ready to make a substantial investment to have the SAAS model ERP with the on premises facility. The reason behind this thoughtful decision is its tangibility and reliability. However, it doesn’t make the other version any less reliable. It is just human that we are all more comfortable with what we can see and feel. Maybe that may the prime reason.
Cloud promises you to access your business information, any where and anytime.
Yes of course, we in eresource also encourage our customers to go for something nearer to their body physically, that can you see and feel .
However, the decision is up to you.
Cloud and Future
In an era of rapid technological obsolescence, no computing device’s future is assure. If you were to ask if cloud is the future.. then, in my opinion, The future beyond the Cloud is in our hands..
Sudheer Nair
A big thank you to all eresource’ians for creating a new record in ERP implementation
A big thank you to all eresource’ians for creating a new record in ERP implementation
First of all let me express my heartfelt congratulation to all eresourcees for achieving another milestone by the quickest ERP implementation ever carried out by the team. Thank you guys, you have proved once again that you are special.
Also I must express my gratitude to Mr. Sindbad Almahaire, who affectionately called as Mr. Sam, Managing Director, Byteware Technology, Dubai, for giving us an opportunity to carry out this record-breaking mission without any hurdles and hardship. I won’t be doing justice to myself if I do not mention the physical and moral support we have received from the members of Byteware team, namely, Rajeev, Carmi, Phoebi, Annie, Mischelle, without them the mission would not been possible.
You may be aware that our New Year resolution was to carry out all our future implementations in ‘guaranteed 90-day Implementation method’. However, it is sheer surprise that our first implementation of the New Year has been completed in a record-breaking 40-day time span. A fabulous achievement, indeed.
It was all started when the company, the Byteware Technologies in Dubai has planned to implement an effective ERP system sometime in February 2011. Though the company has evaluated many ERP products, they could not find a suitable one that will match with their requirement. It was during the month of October 2011 that the company happened to established the rapport with us, eresource Infotech, and demanded a quick go and implementation process. The order was finally placed by the company in the month of November 2011 and wanted to see the project go live by January 2012.
The project covered end to end business functions, i.e. from Sales, Procurement, Material Management, Distribution, Warehouse Management, Project Sales and Finance.
Yes, of course, the project went live on January 8, 2012, as demanded by the company. A record-breaking achievement.
I am really proud of my teams whom have worked very hard to carry this project in record time. My special thanks to the Project and technical support team for timely delivery, identifying and resolving an issue encountered during go-live occasion. It is normal to encounter with some technical setbacks at the implementation time. But I have surprised this time there were hardly anything that took much time to resolve. The credit must be given where it is due. Hats off to the whole team, especially to Priyanka Bhide (Sr. Developer), Nalini Gadyale (Project Leader), Pradyumna Sahoo (Sr. Functional Consultant), Kamlesh Choubey (Project Manager), Ritu (Developer), Amol Mahajan (Sr. Developer), Rajesh Yadav (Developer), Rajendra (Sr. Developer) for the timely support during go-live.
I would like to emphasis that the accelerated implementation methodology as applied to the implementation of eresource brings many benefits to Byteware. I hope that Byteware is happy that the project has been completed on time within the allotted budget. The solution enables Byteware to draw all disparate processes together to a single window, giving the company instant access to information and valuable insights to their business.
Before concluding let me once again thank all the people who have worked hard to make this project successful. I am looking forward to same cooperation, hardwork and sincerity from the team in all future projects.
Let me also express my special love and affection to everyone at Byteware Technology, especially to Mr. Sam
Have a great time.
Sudheer Nair
CEO
New Year Wishes to all members of eresource Family
ALL MEMBERS OF ERESOURCE FAMILY
We are approaching the end of yet another year, one that has brought much success to our company.
When we look back on 2011 we can certainly count our successes in the industry. We are a step away from reaching the very top of our game.
At the core of eresource is our personal commitment to our employees, it is our interest to provide you with the ideal work environment, a workplace that improves the quality of our professional and personal lives. It is through this commitment that we continue to inspire excellence and efficiency from each other. Often working in the spirit of respectful collaboration and cooperation.
As we welcome the New Year, let us reaffirm our collective dedication to the company. Together, we shall continue to build a strong ERP solution and continue to render on-time support to our customers.
I wish you all and your families- good health, love and happiness in 2012!
Sincerely,
Sudheer Nair
CEO
